Join our expert panel to discover how to navigate the future of hospitality strategically, leveraging technology to create a more efficient and personalized experience while preserving the industry’s essential human touch.
Speakers include:
• Christina McDowell, PhD, SC Johnson College of Business
• Krishna Sasank Talasila ’14, Co-Founder & CIO, Stayflexi
• Ashwin Kamlani, MMH ’03, Founder & CEO, Hyperfunnel
• Ira Vouk, Hospitality Consultant & Author, Hospitality 2.0 Consulting
What you’ll learn:
• Which customer segments are most receptive to AI and which prefer human interaction
• How AI is enhancing jobs that require creativity and guest relations and where it may replace routine, transactional tasks
• Strategic approaches to adopting AI that maintain the essential human element
• New career paths and upskilling opportunities for the hospitality workforce